Terms of Service
Last updated: 30 July 2026
These terms govern your use of the accessibility scanning, remediation and monitoring services provided by Neuravant Accessibility (“we”, “us”, “our”). By requesting a scan, purchasing a service, or subscribing to monitoring, you agree to these terms.
1. What we provide
- Free readiness scan — an automated WCAG 2.2 (EN 301 549) scan of a limited number of pages of a website you submit, returned as a readiness report.
- Fixed-price remediation — one-off accessibility fixes scoped from a report.
- Monitoring subscription — recurring re-scans and a “what changed” report at the interval shown at checkout.
- Agency / white-label — monitoring and reporting delivered under your brand.
- Accessibility statement drafting — an optional add-on.
2. Your responsibilities
You may only request scans or monitoring for websites you own or are otherwise authorised to test. You are responsible for ensuring you have that authority. You agree not to use the service to test third-party sites without permission, to attempt to overload or disrupt the service, or to circumvent its rate limits or access controls.
3. Subscriptions, pricing and billing
Subscription prices are shown in pounds sterling (GBP) and are billed through our payment processor, Stripe. Recurring plans renew automatically each billing period until cancelled. Prices shown are indicative and, for remediation and agency work, may be finalised by written quote depending on store size and scope. Applicable taxes (including VAT) may be added at checkout.
4. Cancellation and refunds
You can cancel a monitoring subscription at any time; cancellation takes effect at the end of the current billing period, and you retain access until then. Except where required by law, fees already paid for a billing period are non-refundable. One-off remediation work is refundable only where it has not yet commenced. To cancel or request a refund, email team@neuravant.ai.
5. Service availability
We aim to provide the service reliably but do not guarantee uninterrupted availability. Scans depend on the target website being reachable; if a site blocks automated access or is unavailable, a scan may be incomplete or fail. We may change or discontinue features with reasonable notice.
6. Intellectual property
Reports we deliver are for your internal use and, for agency plans, for delivery to your own clients. The underlying scanning tools, software and templates remain our property. You may not resell the raw service or reverse-engineer it.
7. Disclaimers and limitation of liability
The service is provided “as is” and “as available”. To the fullest extent permitted by law, we exclude all implied warranties. We are not liable for any indirect or consequential loss, or for fines, penalties, or legal costs arising from your (non-)compliance with the EAA or any other law. Nothing in these terms limits liability that cannot be limited by law (for example, for death or personal injury caused by negligence, or for fraud). Subject to that, our total liability arising from the service is limited to the amount you paid us in the 12 months before the claim.
8. Not legal advice
We are not a law firm and nothing we provide is legal advice. Penalty figures referenced on our site are indicative maxima drawn from national transpositions of Directive (EU) 2019/882 and public reporting, and vary by jurisdiction, turnover and severity. For a definitive assessment of your legal obligations, consult a qualified lawyer.
9. Governing law
These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes
We may update these terms from time to time. Material changes will be reflected by the “last updated” date above; continued use after a change constitutes acceptance.
11. Contact
Questions about these terms: team@neuravant.ai.